Dave Winer recently posted about how web browsers, like many other software products, are “feature complete” and therefore “done”. He uses Mozilla and Firefox as an example of a company’s product that has reached a plateau and is entering a phase of maintenance...
Innovation
posted by andrew
As a consultant and designer, I hear many clients using the word “innovation” when they talk about their product or service. Phrases like, “the solution must be innovative” or “we need to inject some innovation” and “we need to out-innovate our...
Design Citizenry: Sh...
posted by andrew
Secrets. We keep them for many different reasons — surprise, protection, delight, shame. In business, where process and methodology are often the main product, secrecy is often competitive advantage. Having an advantage over your competitors is not a bad thing. It’s part of a defensible...
…and then the ...
posted by andrew
“…and then the consultants leave.” This is a phrase Lane Becker said to me in 2005 when my project with Adaptive Path was winding down. It was at the completion of a 3 month project in which Adaptive Path helped Princess Cruises start to build an online booking engine. I didn’t think...
Music as an intangible creative influence
posted by andrew
Design studios often go to great lengths to promote a creative environment. That effort takes shape in a variety of ways, the most visible being interior design, furniture and studio layout. The details count, too, as Leah outlines in her article, “The Creative Office“. There are, however, intangible elements to a studio that create an environment of creativity and thought. The most influential intangible for me is music. Music in the workplace has been the focus of many studies and discussion. The Workplace Doctors has a great article on such research, speaking to the kinds of music that have been shown to be successful in various...
A storied presentati...
posted by andrew
We communicate with other people every day. Over the course of our lives we’ve developed verbal, written and visual communication skills that help us convey our thoughts. From time to time, we find ourselves in a position to share these ideas in a business context, often in the form of a...